When you make an facility booking using the Site the following terms and conditions apply.
- Age: You must be at least 18 years of age to book any facility displayed on the Site.
- Payment: You agree to make payment at the time of booking via a debit to your nominated credit card. The amount debited will (subject to the following) be the amount shown on our booking page prior to you clicking the “Pay Now” button on that page. Depending upon you’re the type of card you are using your credit card provider may impose foreign exchange fees and other fees which are in accordance with your arrangements with that credit card provider.
- Changes to bookings: If you want to change any details of your booking, you must contact Customer Service at firstname.lastname@example.org. We will do our best to assist you, but cannot guarantee that changes can be made. If you fail to cancel a booking and do not arrive in accordance with the booking made, you will be charged for the full amount of the booking made.
- Requirements upon arrival: The person registering at check-in must be at least 18 years of age. In addition, to eliminate identity fraud, the facility provider will ask you to provide photo ID at check-in to ensure that your identity matches the booking identity. A record and/or copy of this photo ID may be retained by the facility provider to minimise the risk of fraudulent credit card usage and for verification purposes with your credit card provider in the event of disputation. This identification information may be supplied to us by the facility provider in the event of a credit card dispute.
- Site information: We make every effort to ensure all facility information displayed on the Site is accurate; however, as considerable information is accessed from our facility partners and posted by our customers, we are unable to guarantee the accuracy of all information nor are we able to guarantee that the Site is free of errors or faults. We reserve the right to change facility information displayed on the Site (including these terms and conditions) at any time without notice to you.
- Liability: Without affecting any statutory consumer rights that cannot be lawfully excluded or limited: a) we will not be liable for any losses, damages, liability, claims or expenses (howsoever caused, including negligence, and whether direct, indirect or consequential) arising from the use of or connected with the Site or any products or services purchased on the Site, and b) we make no warranty or representation as to the fitness or suitability of any product or service displayed on the Site or any linked site. Where our liability cannot be excluded, to the extent permitted by law such liability is limited to either: (i) for breach of implied terms, at our option, to resupply the service or the cost of resupplying the service; or (ii) otherwise, to the value of the booking made.
- Fairness: We always try to settle any issues or complaints quickly and fairly. Any correspondence should be sent to Attention: Customer Service, Park Sitting Rooms, level 1, 484 Albany Hwy Victoria Park, WA 6100, by email to email@example.com or you can call us on 1300 724 071.